One way to give members hours from the your Timebank (for what ever reason)is to

• Set up a new member account for that purpose. (For example, the sandbox.timebanks.org could set up a member account called "Sandbox Community" Remeber that to monitor that account you will need an email address dedicated to that account.
• Use that account as the exchange partner for giving out hours.

To get your new Timebank process moving, there are 4 steps.

1. create an account in your name on our Action Hub. 
Information from that account will be imported into the new Timebank and that user will become the new Timebank's first Primary Coordinator.  Please see the file Create Action Hub account for new Timebank Affiliate. Please notice the new account requires a confirmation of a validation email.

Then please got to New Timebank Applications  and follow the instructions and links there to:

2. complete the online application and
3. submit the signed TBUSA Affiliate Agreement and
4. select your membership level and to pay your annual fee.

Within one week of completing all of the above 4 steps, we will be able to launch your new timebank.  We generally launch Timebanks once a week, on Fridays.

Google group for general discussion about time banking is at https://groups.google.com/group/timebanks-network

The short answer is: Because it is not one software.

The long answer:

The Community Weaver verson 2 that we use is built upon Drupal, an open source software, which is a collection of many hundreds of individual software packages (called a modules), each maintained by different people. Community Weaver uses over 150 Drupal modules. Two of those modules have been written by GeekGene. Additionally each CW Timebank site has its own database in which not only the Timebank members' profile, service ads and exchanges are stored, BUT it is also where all the settings for that timebank are stored.

• If the desired change requires a change in one of the Drupal modules, then we have to contact the maintainer of that Drupal module to request the change.
• If the desired change is in one of the 2 modules written by GeekGene specifically for Community Weaver, then we ask GeegGene to make the change.
• If the desired change is actually some settings stored in the Community Weaver database, then the database entry for each of the several hundreds of Community Weaver Timebanks needs to be changed. These changes can be made by GeekGene but need to be rolled out to all of the individual CommunityWeaver databases.

The use of open source Drupal allows for many individual changes to Timebanks, but also complicates the revisions and updates for all.

How to REPORT a problem with Community Weaver?

If technical support is not able to view your screen when the error happens, then you need to provide them with the details that enables them to know what you were doing where and what happened that you did not expect.  Obviously. "CW doesn't work." is not enough information. Neither is "I could not do XYZ."

To be of help we need to know:

1. Where, within Community Weaver, were you when the error happened? What page were you viewing?
   • Provide us with the URL of the page you were viewing before the error occured (while everything was still OK).
2. What did you do just before the error happened? What triggered the error?
   • Did you enter data in a field?  Which data? In which field?
   • Did you click on a button or link?  Which one?
   • Or was it anoher action or activity that triggered the error?
3. What was the error observed?
   • If there was an error message, include a copy of the error message (usually inside a red box).
   • If there was no error message from the program, describe what you observed and how it was different from what you expected to happen.
4. Where did you end up after the error?
   • What is the URL of the page you saw after the error appeared? This may often be the same URL as in item 1, but it might also be a different one.
5. Other information:
   • Is there any other unusual activity that you noticed?
   • Can the error be repeated?
6. Please do not forget to give us:
   • the name of your Timebank (the URL).
   • the Community Weaverr role (Member, Asst Coordinator, Coordinator or Primary Coordinator) of the account that you were using when the erroe happened.

Providing thorough information about the issue will enable us to better understand your situation and will also enable us to give you a quicker answer.

To protect your security, please do not post your password or other private information in the support tickets and emails.

A full backup of Community Weaver files is done on a weekly basis with incremental backups done on a nightly basis.  The incremental backup saves CW database content every night.  These files are kept for three weeks. The weekly backup is also duplicated at a second physical location.

If you are a member of a Community Weaver Timebank and have lost your password:

1. Go to your Timebank's home page.
2. In the box "User login" click on the link "Request new password"
3. Enter your email address for the account.
4. You will be sent an email with a one-time login so that you can log in and change your password.

Notes:

If you do not see the email from Community Weaver please check your spam folder.

This only works if you are already a member of that Timebank.

On any Community Weaver page, click on  "Help"

OR

All help guides are at http://actionhub.timebanks.org/help/help-guide

This is a known bug, which is on the to-be-fixed list. The workaround: After choosing the exchange of hours to edit, do not click on the “Edit” button at the top of the page, but instead use the “Change” button at the bottom of the page.

Ads from blocked members are unfortunately still visible and can be responded to. This is on our fixit list.

Member CW Manual / Help Guide

http://actionhub.timebanks.org/node/713

Since only people who are logged in to the Timebank can use it, the links in email notifications will only work if the member is logged in before clicking on the link. Please log in to the Timebank and then use the link.

Most likely it is now after the expiration date of the offer or request. After a service ad expires, it is removed from public view (but not deleted). You can reactivate it by giving it a new future expiration date.  See: Finding and Reactivating Expired Offers and Requests

By default, deleted messages are "flushed" after 30 days.  To flush deleted messages right away...

1. Log in as primary coordinator
2. In the URL bar of your browser enter http://<YOURTIMEBANKNAME>.timebanks.org//admin/settings/messages
3. In the "Flush deleted messages" section, change "Flush messages after they have been deleted for more days than:" to zero.
4. Click "Save Configuration".
5. Henceforth, those deleted messages will disappear within an hour (when cron runs).

It means the web server didn't know how to deal with some of the data submitted.  We've found for CW2.0 this tends to happen when a user has multiple browser tabs or windows open to the site.  Some of the partially submitted data gets sent along when save or submit is clicked in the other tab/window.  Just close one of the tabs and try again.

Most mail tools have an option called "Show all headers" or "Show original".  http://support.google.com/mail/bin/answer.py?hl=en&answer=22454 explains how to view headers in many popular mail tools.

Community Weaver has not been tested on the iPad, so some things work just fine; other things not so much.  Use at your own risk.

It means the web server didn't know how to deal with some of the data submitted.  We've found for CW2.0 this tends to happen when a memberr has multiple browser tabs or windows open to the site.  Some of the partially submitted data gets sent along when save or submit is clicked in the other tab/window.  In every case we've seen, simply trying again works.

Coordinator CW Manual & Help Guide

http://www.actionhub.timebanks.org/node/710

To find someone who is awaiting email confirmation:

1. Open the control panel and click on the link for Edit Roles/Permissions of Multiple Users.
2. Click the radio button for role.
3. Select "awaiting email confirmation" from the adjacent pulldown.
4. Click the Filter button.

To find someone who is blocked (possibly a former member):

1. Open the control panel and click on the link for Edit Roles/Permissions of Multiple Users.
2. Click the radio button for status.
3. Select "blocked" from the adjacent pulldown.
4. Click the Filter button.

A Community Weaver site-administrator can do this. For more informatoin about this go to:

http://actionhub.timebanks.org/faq/how-can-i-make-event-calendar-visible...

See:

Affiliations

Neighborhoods

Counties

Categories

It really did change, but your web browser's cache may be retaining the old picture.  Refresh the web browser using Control-R or Command-R and the new image will appear.  
 

The RSS Feeds for a Community Weaver 2.0 site are considered private.  You have to be logged into the site with the right level of access to see them.  Unfortunately Google Reader does not support this type of RSS Feed.  There are however other free and paid for feed readers which do support private feeds.  Depending on your web broswer, you should also be able to bookmark the RSS Feeds and view them in your browser.  You will need to be logged into the site with that browser to view feeds this way as well.

Community Weaver 2.0 was built using the Acquia Marina theme.  While other themes can be configured, we can't guarantee everything will work properly.  For example, service categories don't show on the Record an Exchange pages with some alternative themes.  

If you are a site-administrator see also http://actionhub.timebanks.org/faq/what-other-files-do-i-need-theme-my-o...

Community Weaver is built on Drupal, and a Drupal site administrator can change your local site’s settings and defaults. To get started on advanced customization see http://actionhub.timebanks.org/help/advanced-development-and-customization

Please note:

• The basic CW member and coordinator manuals do not cover changes in CW sites that implement customizations by a site-administrator.
• That Timebanks USA support team does not have the resources to support Community Weaver sites that have been customized by a site-administrator.

Some time bank members do not have actual email addresses, so the email address field in the profile contains a place-holder (fake) email address.  The message is issued when Community Weaver attempts to send an email to such an address.  It's just letting you know that the member is not going to get an email notification.

Web Site Footer Text

Does the bottom blue bar on your TimeBank's home page still show the information:

If so, you have not yet updated your web site' “footer” information since the launch of Community Weaver. This might be confusing to your members or prospective members.

As Coordinator, go to your Control Panel, find the section “Customize Your Timebank” and click on the link "Edit Web Site Footer Text". There you can edit the text that appears in the footer of each page of your TimeBank web site. Let people know your Timebank's contact information.

To edit an announcement:

1. As coordinator, go to your home page.
2. In the announcement box, click on "all announcements".
3. Click on the announcement that you want to edit or delete.
4. Click in "Edit"
5. Edit the announcement
6. At the bottom of the page, click on "Save"

To delete an announcement:

1. As coordinator, go to your home page.
2. In the announcement box, click on "all announcements".
3. Click on the announcement that you want to edit or delete.
4. Click in "Edit"
5. Scroll down to the bottom of the page and click on "Delete"

Go to the application form at: Site Administrator Application Form

Access to the CW2 Timebanks server via FTP only permits certain access.  Specifically, as a Site Admin, you will not have access to Drupal core or any of the contributed or custom modules shared across all the timebanks sites.  This is a Drupal multisite environment so each site has it's own directories.  When you login, you will see only three symlinks, to /files, /modules and /themes.  These links take you into directories just for your timebank.   

• /files - contains files used only by your site.  Mostly this is for user pictures and images uploaded to the site.
• /modules - starts out empty.  If you want to add any contributed or custom modules only usable by your site, this is where they go.
• /themes - starts out empty.  if you want to add your own theme(s) and/or css files, this is where they go.

This is a multi-site environment. Writing bad PHP is the main way to cause harm to other sites on the Timebanks server. Please be selective about any PHP added and have EXTRA caution when doing so.  See the Site-Admin Privileged Access Agreement for more details.

As a Community Weaver site administrator you can make many changes in your local site’s settings and defaults. Please note that Timebanks USA support team does not have the resources to  support Community Weaver sites that have been customized by a site-administrator, especially if it is about the results of such customizations.

• Browse this Site-Admin FAQ.
• You can ask other site-admins for help.
• You can ask GeekGene for help (for a fee).

When building views, build them as new views.  Don't add another display to an existing view. Create new or clone and rename existing views.  If you don't do this and we ever need to fix or change the included views down the road this will wipe out any changes you've made.

Changing a Field to Required or Optional

This is useful if your time bank has specific requirements.  For example, some countries do not have states or provinces.  Its setting is in /admin/user/settings at the bottom of the page below the save button in Collection settings.  Change the Collect drop down box for State/Province to either Do Not Collect or Allow.

Navigate to admin: /admin/content/node-type/alert/fields/field_expiration_date and change the Years back and forward field

from 0:1

to  -0:+1

SHORTNAME.timebanks.org/admin/build/panels   Go to the user profile template in the content section and you'll see the expired ads block.
Click on the little gear for that block.  Under visibility rules click settings.  It would probably be more useful to change it from All criteria must pass to Only one criterion must pass.  Thus members can see their own ads and coordinators, can see everyone's ads.

The site administrator can do the following:  Go to Home » User management » Permissions, walk down the list several pages to the "Privatemsg Module" section. Uncheck the roles for "read all private messages". Save your permission changes.  (Thanks to Jim Tate.)

Here are some tweaks from DaneCounty Timebank:

https://docs.google.com/document/d/1UVVjVXy7vJZdn_GlWgcBgs5F0F8lXMyOoDM6...

It means the web server didn't know how to deal with some of the data submitted.  We've found for CW2.0 this tends to happen when a user has multiple browser tabs or windows open to the site.  Some of the partially submitted data gets sent along when save or submit is clicked in the other tab/window.  In every case we've seen, simply trying again works.  You can make the message more friendly if you like by following the steps below.

Go to /admin/user/permissions (YOURSITE.timebanks.org/admin/user/permissions) or using the menu bar click User management, then Permissions

Scroll down to Stringoverrides module and click the box for TBUSA site admin for the row administer string overrides.

If you aren't very familiar with Drupal don't check or uncheck any other boxes on this page.

Scroll to the bottom of the page and click SAVE PERMISSIONS

Now go to /admin/settings/stringoverrides, or using the admin bar, Site Configuration, then String Overrides.

In an empty field in the left column copy and paste the following text exactly: An illegal choice has been detected. Please contact the site administrator.

In the corresponding box to the right, enter your replacement message.  We suggest: Oops, an error has occurred.  This may have been caused because you have another browser window/tab open.  Try again.

Click SAVE CONFIGURATION.

Community Weaver 2.0 uses the Acquia Marina theme.  To override the theme, a site administrator can download their  own copy and modify the attached files.  local.css replaces the included one in the theme's css directory.  mc_3rdparty_formspecial.tpl.php (you'll need to edit the filename to match once downloaded) goes in the root directory of the theme. Download links for these files appear for logged in users of sufficient permission. These files were current as of 03-08-12 but going forward will not necessarily match the ones under revision control.

Removing the Site-Admin Role Privilege

Community Weaver 2 protects against accidental and unauthorized changes to members who have been granted certain roles.  As members move out of roles or transfer to another TimeBank, or Drupal developers rotate in and out of your TimeBank, you may need to remove their Admin role.  You may also wish to change passwords for Admin accounts used by non-member Drupal developers.  These instructions allow you to make these kinds of changes.

Procedure Steps:

1. Navigate to the Admin Menu Bar, select User Management - Permissions
2. Scroll down to the User Protect Module section – make sure Administer User Protect is enabled for your SA role, save any permission changes
3. Navigate back to the Admin Menu Bar, select User Management – User protect – Protected Roles
4. Uncheck the Roles and/or Password check box for TBUSA Site admin and click Save Configuration
5. From the Control Panel select Edit Roles/Permissions of Multiple Users
6. Find the member who’s Site Admin role you wish to remove, put a check in the account selection box
7. Use the pull down Update Options function, scroll to the Remove a Role section and click the role you wish to remove
8. Click Update
9. If changing an account Password, click the Edit button to the right of account name under the Operations column.  This takes you directly to account maintenance
10. Type a new password in both fields, be sure to write it down someplace where you can easily retrieve it when you need it again 
11. Scroll to the bottom and click Save
12. Have the member/account login and make sure everything works as expected
13. Now you will need to put the protection back, so repeat steps 3 and 4 to re-enable protections

If you have found the answer to a question and you think that others would be interested in that answer, please add the questionand answer to the FAQ list.

Under the tab "Support Requests" you will find the FAQ. Is is divided into a number of categories and sub-categories.  There are already some FAQ's there, but I am sure that there are still many more questions and answers that could be included.

I invite you to add your useful questions & answers to the FAQ section of the Action Hub. Here is how to do it:

1. Under the tab "Collaboration" click on the link to "Create FAQ Entry".
2. Write the question in the "Question" field.
3. I suggest that in the question we use UPPER CASE for one or at most two key words. This helps those browsing the FAQ's to find an the issues they are looking for.
4. Under "FAQ Categories", choose the appropriate category or sub-categotry for your question and answer.
5. Write your answer in th "Answer" field.
6. Save

Notes:

• The category can be easily changed at a later date.
• Please try to keep the answers short. Instead of very long texts, make a link to existing information.
• If any of the FAQ content fits in the CW manual, then we can move it there and just link to it in the FAQ.

• You can set you account to notify you whenever someone makes a change in the content of the Action Hub.
• You can choose to be notified when a certain content type is written or edited.
• You can choose to be notified when a certain Action Hub user edits or writes anything.

To access all of your notification settings:

1. Click on the "My Account" tab.
2. Under "Manage My Settings" click on "Manage my Email Notifications".
3. Click on the "Add Subscription" tab.
4. Choose the content type that for which you want to be notified.
5. Save the settings.

You can also

• view your subscriptions under the tab "Subscriptions"
• find your status and other commands under the teb "Overview"

OR

At each Action Hub item (forum, manual, post, task, comment, etc.), you will find a blue bar that shows the commands that are available. Most times you will be able to click on a "Subscribe to:" link.

For example:

• "Subscribe to: This post."
• "Subscribe to: Posts of type XYZ."
• etc.

Choose the items that you want to subscribe to. At the same locations you can also choose to un-subscribe.

New refers to the number of unread or new items in the group.  As soon as you go to the page that displays each of those new items, the count will go down until you've visited all "new" pages and the word "new" will disappear as well.  Remember these can be group posts, group events, group files, group projects, or group project tasks.  We don't have the text "new" displaying at each of the summaries of group posts yet, so it's hard to see which are the new ones.  3/9/12